Terms and Conditions

1) Acceptance of Terms

By accessing or using BrandsUA.com, you agree to comply with these Terms and Conditions.
These terms apply to all visitors, customers, and users of the site.

• ✓ You must be 18 years or older to make a purchase.
• ✓ We reserve the right to update or modify these terms at any time.

2) Orders & Payments

All orders are subject to availability and verification. Prices shown are final and inclusive of all applicable taxes.

• 💳 Cash on Delivery (COD): Available for all Egyptian regions.
• 💰 Currency: All prices are displayed in EGP (Egyptian Pounds).

3) Shipping & Delivery

Orders are shipped from the UAE via air shipping and delivered within 5 business days from the order date (official holidays not included).
See the full Shipping Policy for details.

4) Returns & Refunds

Customers can return or exchange a product within 14 days of delivery (30 days if the product is defective: a manufacturing defect, a wrong item or not as described), if it is unused and complete in its original packaging. Return without a defect: the pickup cost of your governorate (courier price) is deducted from the amount returned to your wallet — e.g. a 1,000 EGP item with a 100 EGP pickup returns 900 EGP; the original shipping is not refunded. Exchange without a defect: the pickup cost is added to the cash on delivery of the replacement, with any price difference. Defective product: we pay the pickup and the amount is returned in full. We recommend telling us within 24 hours of delivery — this is not a condition.
Please refer to our Refund & Returns Policy for full instructions.

5) Privacy & Data Protection

Your privacy and security are important to us.
Data collected is used only for order fulfillment and communication.
Please review our Privacy Policy.

6) Contact

📞 +20 100 244 4470 |
💬 WhatsApp Support |
📧 orders@brandsua.com
🕐 Saturday–Thursday, 12 PM – 5 PM